The PC’s C-State may be active, and this can be the underlying cause of the symptoms.
C-State, in simple terms, refers to a feature that puts the CPU in a low-power state to conserve energy in a PC.
Consequently, there are often instances where there is insufficient power supply from the USB, resulting in phenomena such as delayed or stuttering video when using devices like USB cameras. Particularly in Windows 10, C-State is enabled to extend battery life and promote power efficiency. It is distinct from the power plan’s power-saving mode.
If changing the power plan from power-saving or balanced to high performance does not resolve the issue, it may be necessary to disable C-State. Disabling C-State can be done through the BIOS, but the specific instructions may vary depending on the manufacturer, so it is not possible to provide a universal procedure.
If it is necessary to disable C-State, please contact our company for further assistance.
