Your PC’s C-State is at play, and this can sometimes cause problems.
Simply put, C-State is a function that puts the CPU into a low power state to save energy.
Therefore, the power supply from the USB is often insufficient, which can cause video delays or stuttering when using devices such as USB cameras.
Especially in Windows 10, C-State is enabled to extend battery life and save power.
C-State is different from power plan power saving mode.
If your power plan is set to Power Saver or Balanced and the issue persists even after changing to High Performance, you may need to turn off C-State.
C-State can be turned off from the BIOS, but since the BIOS description etc. differ depending on the manufacturer, it is not possible to clearly specify the procedure.
If you need to stop C-State, please contact us.
